The Customer Success Maturity Index scores the sophistication of your Customer Success and Reference programs. The outcome is a score which can be used to benchmark your organization alongside others in terms of Customer Success best practices and Reference Program evolution. The higher the Customer Success Maturity Model Score, the closer you are to a world-class program.
Please complete the 20 questions below (will take just 5 minutes) to receive your Customer Success Maturity Index Score and benchmark report:
Our lifetime membership subscription includes everything you need to create or improve your Customer Reference Program (Best Practices & Templates library,Member Directory, Customer Success Maturity Model , access to a social network of 100+ Customer Reference professionals and regular Roundtable Meetings) for only $199: