Our quarterly Roundtable Meetings feature leading experts who share best practices and case studies on how Customer Reference Programs drive sales. Past presenters have included IBM, Oracle, Microsoft and SAP.

Our agenda accomodates both people who are NEW to Customer Reference Programs and seasoned reference practitioners.

The Customer Reference Program .org roundtable discussions do not accept corporate sponsorship and are funded by our Annual Membership subscriptions.

2012 Member Roundtable Meeting schedule:

Q1 Meeting: March 29th 1pm EST - Conference Call OR Boston
"How Customer References facilitate other Customer Engagement programs"

Q2 Meeting: June 28th 1pm EST - Conference Call OR San Francisco
"The role of social media in Customer Reference Management"

Q3 Meeting: Sept 27th 1pm EST - Conference Call OR London, UK
"Best uses of technology in Customer Reference Programs"

Q4 Meeting: December 15th 1pm EST - Conference Call OR Atlanta
"Using video to showcase customer success stories"

1. Build a support network of your peers. Learn how to gain sponsorship from senior management for Customer Reference activity. 
2. Learn Customer Reference Management Best Practices. 
3. Establish your Customer Reference program's business value & ROI. 
4. Get tips on stretching scarce budget dollars for customer testimonials. 

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